Cases in hospitality and tourism management / (Record no. 1381)

MARC details
000 -LEADER
fixed length control field 01734cam a22001814a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0131700758 (pbk.)
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TX 911.5
Item number CAS
245 00 - TITLE STATEMENT
Title Cases in hospitality and tourism management /
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication Upper Saddle River, N.J. :
Name of publisher Pearson/Prentice Hall,
Year of publication c2006.
300 ## - PHYSICAL DESCRIPTION
Number of Pages ix, 117 pages :
Other physical details Illustrations ;
500 ## - GENERAL NOTE
General note Includes bibliographical references and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Menu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Hospitality industry - study and teaching - United States.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name O'Halloran, Robert M.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Jarvis, Ken.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Allen-Chabot, Amy.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Full call number Accession Number Koha item type
      GIMPA Main GIMPA Main Reference Section 2007-12-24 Purchase TX 911.5 CAS 52662 Book
      GIMPA Main GIMPA Main General Stack 2008-01-29 Purchase TX 911.5 CAS 53267 Book

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