Service quality management in hospitality, tourism and leisure / (Record no. 3257)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00653cam a2200205 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 8179921840 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9788179921845 |
| 050 14 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX 911.3 |
| Item number | SER |
| 245 00 - TITLE STATEMENT | |
| Title | Service quality management in hospitality, tourism and leisure / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication | Mumbai, India : |
| Name of publisher | Jaico Publishing House, |
| Year of publication | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xvii, 339 pages : |
| Other physical details | Illustrations ; |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Tourism - management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Hospitality industry - management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Leisure industry - management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kandampully, Jay. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mok, Connie. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sparks, Beverley A. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Withdrawn status | Lost status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Full call number | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| GIMPA Main | GIMPA Main | Reference Section | 2007-07-06 | Purchase | TX 911.3 SER | 49956 | Book | |||
| GIMPA Main | GIMPA Main | General Stack | 2007-07-06 | Purchase | TX 911.3 SER | 49957 | Book |