Customer relationship management /
Material type:
TextPublication details: Harlow, England ; New York : FT Prentice Hall, c2005.Description: xvi, 433 pages : IllustrationsISBN: - 027368177X
- HF 5415.5Â PEE
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | GIMPA Main General Stack | HF 5415.5 PEE (Browse shelf(Opens below)) | Available | 54168 | |
| Book | GIMPA Main Reference Section | HF 5415.5 PEE (Browse shelf(Opens below)) | Available | 53190 | |
| Book | GIMPA Main General Stack | HF 5415.5 PEE (Browse shelf(Opens below)) | Available | 49573 |
Browsing GIMPA Main shelves, Shelving location: Reference Section Close shelf browser (Hides shelf browser)
| HF 5415.35 SOL Marketing : real people, real choices / | HF 5415.5 LUC Customer service : skills for success / | HF 5415.5 MET Successful service operations management / | HF 5415.5 PEE Customer relationship management / | HF 5415.5 SCH Service quality : research perspectives / | HF 5415.5 UND Understanding and managing customers / | HF 5415.5 UND Understanding and managing customers/ |
Includes index.
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