Operations management : sustainability and supply chain management /

Previous edition: 2014.

Part I. Introduction to Operations Management. 1. Operations and Productivity --- 2. Operations Strategy in a Global Environment --- 3. Project Management --- 4. Forecasting ---- Part II. Designing Operations. 5. Design of Goods and Services --- S5. Sustainability in the Supply Chain --- 6. Managing Quality --- S6. Statistical Process Control --- 7. Process Strategy --- S7. Capacity and Constraint Management --- 8. Location Strategies --- 9. Layout Strategies --- 10. Human Resources, Job Design, and Work Measurement ---- PART III. Managing Operations. 11. Supply Chain Management --- S11. Supply Chain Management Analytics --- 12. Inventory Management --- 13. Aggregate Planning and S&OP --- 14. Material Requirements Planning (MRP) and ERP --- 15. Short-Term Scheduling --- 16. Lean Operations --- 17. Maintenance and Reliability ---- PART IV. Business Analytics Modules. Module A. Decision-Making Tools --- Module B. Linear Programming --- Module C. Transportation Models --- Module D. Waiting-Line Models --- Module E. Learning Curves --- Module F. Simulation.

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the Twelfth Edition contain ample support-found in the book's solved-problems and worked examples-to help readers better understand concepts important to today's operations management professionals. -- Publisher description.