Service management : operations, strategy, and information technology /
Material type:
TextPublication details: Boston : McGraw-Hill Companies, Inc., c1998.Edition: 2nd edDescription: xxvi, 613 pages : IllustrationsISBN: - 0070217602 (alk. paper)
- HD 9980.5Â FIT
Contents:
Includes bibliographical references and index.
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | GIMPA Main Reference Section | HD 9980.5 FIT (Browse shelf(Opens below)) | Available | 659 | |
| Book | Kumasi Campus General Stack | HD 9980.5 FIT (Browse shelf(Opens below)) | Available | 36882 | |
| Book | Kumasi Campus General Stack | HD 9980.5 FIT (Browse shelf(Opens below)) | Available | 36879 |
Updated ed. of: Service management for competitive advantage. 1994.
Includes bibliographical references and index.

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