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Service management : operations, strategy, and information technology /

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill Companies, Inc., c1998.Edition: 2nd edDescription: xxvi, 613 pages : IllustrationsISBN:
  • 0070217602 (alk. paper)
Subject(s): LOC classification:
  • HD 9980.5 FIT
Contents:
Includes bibliographical references and index.
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Holdings
Item type Current library Call number Status Date due Barcode
Book GIMPA Main Reference Section HD 9980.5 FIT (Browse shelf(Opens below)) Available 659
Book Kumasi Campus General Stack HD 9980.5 FIT (Browse shelf(Opens below)) Available 36882
Book Kumasi Campus General Stack HD 9980.5 FIT (Browse shelf(Opens below)) Available 36879

Updated ed. of: Service management for competitive advantage. 1994.

Includes bibliographical references and index.

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