@book{1011,
	author = {Kotler, Philip. and Bowen, John},
	title = {Marketing for hospitality and tourism /},
	publisher = {Pearson Prentice Hall,},
	year = {c2006.},
	address = {Upper Saddle River, NJ :},
	edition = {4th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0513/2005015341.html}
}