TY - BOOK AU - Mullins, Laurie J. TI - Hospitality management and organisational behaviour SN - 0582432251 AV - TX 911.3 MUL PY - 2001/// CY - Harlow, England PB - Pearson Education Limited KW - Hospitality industry - personnel management KW - Organizational behaviour. KW - Hospitality industry KW - Hospitality industry - management KW - Hotel management KW - Organizational effectiveness - management KW - Hospitality industry - employees N1 - First published as hospitality management : a human resource approach) 1998 Second edition 1995 Third edition (published as managing people in the hospitality industry) 1998 Fourth edition (published as Hospitality management and organisational behaviour) 2001 Includes index ER -