how American business learned to play the quality game Cole, Robert E. creator text New York c1999 Oxford University Press monographic viii, 284 pages : Includes index. Quality circles Quality circles - United States – history Industrial management - United States - history Industrial management – Japan – history HD 66 COL 0195122607 (alk. paper) http://lcweb.loc.gov/catdir/toc/98005439.html http://www.loc.gov/catdir/enhancements/fy0603/98005439-d.html http://www.loc.gov/catdir/enhancements/fy0724/98005439-b.html http://lcweb.loc.gov/catdir/toc/98005439.html http://www.loc.gov/catdir/enhancements/fy0603/98005439-d.html http://www.loc.gov/catdir/enhancements/fy0724/98005439-b.html