TY - BOOK AU - Cole,Robert E. TI - Managing quality fads: how American business learned to play the quality game SN - 0195122607 (alk. paper) AV - HD 66 COL PY - 1999/// CY - New York PB - Oxford University Press, KW - Quality circles KW - Quality circles - United States – history KW - Industrial management - United States - history KW - Industrial management – Japan – history N1 - Includes index UR - http://lcweb.loc.gov/catdir/toc/98005439.html UR - http://www.loc.gov/catdir/enhancements/fy0603/98005439-d.html UR - http://www.loc.gov/catdir/enhancements/fy0724/98005439-b.html ER -