@book{1073,
	author = {Gryna, Frank M.},
	title = {Quality planning and analysis :},
	publisher = {McGraw-Hill,},
	year = {c2001.},
	address = {Boston :},
	edition = {4th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh021/00056621.html}
}