@book{1103,
	author = {Smith, Ronald D.,},
	title = {Strategic planning for public relations /},
	publisher = {Routledge/Taylor and Francis Group,},
	year = {c2009.},
	address = {New York ;},
	edition = {3rd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip0823/2008030593.html}
}