00458cam a22001334a 4500020001500000050001800015100001800033245009700051260006300148300002100211500002000232650005400252700001800306  a013118329X00aTX 911.3bTES1 aTesone, D. V.14aThe little book of cases in hospitality management : bstories from industry practitioners /  aUpper Saddle River, N.J. :bPearson/Prentice Hall,cc2006.  axii, 116 pages ;  aIncludes index. 0aHospitality industry - management - case studies.1 aRicci, Peter.