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  <titleInfo>
    <title>Making critical decisions</title>
    <subTitle>a practical guide for nonprofit organizations</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Snow, Roberta</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Phillips, Paul H.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">San Francisco</placeTerm>
    </place>
    <publisher>Jossey-Bass</publisher>
    <dateIssued>c2008</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>xvi, 237 pages ; Illustrations ;</extent>
  </physicalDescription>
  <tableOfContents>The art and science of decision making: putting theory into practice -- What works -- What doesn't work -- Reacting versus responding -- Responding versus reacting -- Borrowing from business: due diligence in decision making -- What investors do -- Defining due diligence -- Staging implementation to reduce risk -- A consistent approach to critical decisions -- Managing critical decisions: the who, what, and how -- Who decides? -- What choices? -- How do you put it all together -- Enter the matrix: introducing an effective tool -- The matrix: framing the decision -- The rows: weighting the due diligence criteria -- The columns: scoring the due diligence criteria -- Using the matrix for binary decisions -- Using the matrix for choices among similar options -- Using the matrix for choices among dissimilar options -- Making critical decisions -- Stage one: feasibility -- The seductive nature of new ideas -- Common feasibility decisions -- The feasibility matrix -- Stage two: pilot -- Piloting the feasible decision -- Designing the pilot project -- The pilot matrix -- Stage three: implementation -- From pilot to implementation -- A good implementation plan -- The implementation matrix -- Stage four: cutback -- Dimensions of cutting back -- The cutback matrix -- Putting the matrix to work -- Boards of directors -- Executive directors -- Managers -- Funders -- Consultants -- The decision-making guide -- Assessing the decision -- Working through the matrix -- Appendix: staff renewal decisions -- Notes -- Further reading -- Index.</tableOfContents>
  <note>"Features an easy-to-use matrix for effective decision making."

Includes index.</note>
  <subject authority="lcsh">
    <topic>Decision making</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Nonprofit organizations - management</topic>
  </subject>
  <classification authority="lcc">HD 30.23 SNO</classification>
  <identifier type="isbn">9780787976361 (cloth)</identifier>
  <identifier type="isbn">0787976369 (cloth)</identifier>
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