The ethics challenge in public service : a problem-solving guide /
- 2nd ed.
- San Francisco, CA : Jossey-Bass, c2005.
- xviii, 363 pages : Illustrations ;
Includes index.
Introduction : ethics in public service -- What is important in public service? -- Obeying and implementing the law -- Serving the public interest -- Taking individual responsibility -- Finding solid ground : ethical standards and reasoning -- Resolving ethical dilemmas : strategies and tactics for managers -- Understanding who and what matters : stakeholder analysis -- Designing and implementing codes -- Broadening the horizon -- Building an ethical agency -- Afterword : the job ahead.