The a problem-solving guide Lewis, Carol W. creator Gilman, Stuart. text San Francisco, CA Jossey-Bass c2005 2nd ed. monographic xviii, 363 pages : Illustrations ; Introduction : ethics in public service -- What is important in public service? -- Obeying and implementing the law -- Serving the public interest -- Taking individual responsibility -- Finding solid ground : ethical standards and reasoning -- Resolving ethical dilemmas : strategies and tactics for managers -- Understanding who and what matters : stakeholder analysis -- Designing and implementing codes -- Broadening the horizon -- Building an ethical agency -- Afterword : the job ahead. Includes index. Civil service ethics - United States JK 468 LEW 0787967564 (alk. paper) http://www.loc.gov/catdir/toc/ecip054/2004028269.html http://www.loc.gov/catdir/enhancements/fy0617/2004028269-b.html http://www.loc.gov/catdir/enhancements/fy0617/2004028269-d.html http://www.loc.gov/catdir/toc/ecip054/2004028269.html http://www.loc.gov/catdir/enhancements/fy0617/2004028269-b.html http://www.loc.gov/catdir/enhancements/fy0617/2004028269-d.html