@book{1230,
	author = {Verderber, Rudolph F.},
	title = {The challenge of effective speaking /},
	publisher = {Wadsworth Pub. Co.,},
	year = {c1994.},
	address = {Belmont, Calif. :},
	edition = {9th ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy1515/93019565-b.html}
}