@book{1370,
	author = {Lewis, Robert C.},
	title = {Cases in hospitality marketing and management /},
	publisher = {John Wiley & Sons, Inc.,},
	year = {c1997.},
	address = {New York :},
	edition = {2nd ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/wiley031/96037343.html}
}