01734cam a22001814a 4500 0131700758 (pbk.) TX 911.5 CAS Cases in hospitality and tourism management / Upper Saddle River, N.J. : Pearson/Prentice Hall, c2006. ix, 117 pages : Illustrations ; Includes bibliographical references and index. Menu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec. Hospitality industry - study and teaching - United States. O'Halloran, Robert M. Jarvis, Ken. Allen-Chabot, Amy. BK 0 0 lcc 0 GIMPA GIMPA REF 2007-12-24 Purchase 0 TX 911.5 CAS 52662 2022-11-21 2022-11-21 BK 0 0 lcc 0 GIMPA GIMPA GEN 2008-01-29 Purchase 0 TX 911.5 CAS 53267 2023-10-12 2023-10-12 BK 1381 1381