@book{1408,
	author = {Brown, Steve.},
	title = {Strategic operations management /},
	publisher = {Elsevier Butterworth-Heinemann,},
	year = {c2000.},
	address = {Oxford ;},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/els031/00710439.html}
}