00938cam a2200205 a 4500 0 0 0 GIMPA GIMPA REF 2015-03-30 Purchase 0 HF5415.5 DER 64268 2020-06-16 2023-02-23 BK 0 0 0 GIMPA GIMPA GEN 2015-03-30 Purchase 0 HF5415.5 DER 64269 2020-06-16 2020-06-16 BK 0 0 0 GIMPA GIMPA GEN 2015-03-30 Purchase 0 HF5415.5 DER 64270 2020-06-16 2020-06-16 BK 0 0 0 GIMPA GIMPA GEN 2015-03-30 Purchase 0 HF5415.5 DER 64271 2020-06-16 2020-06-16 BK 0 0 0 GIMPA GIMPA GEN 2013-03-30 Purchase 0 HF5415.5 DER 64267 2022-08-01 2022-08-01 BK 148 148 9781591843887 HF5415.5 DER DeRose, Chris. Judgment on the front line : how smart companies win by trusting their people / New York : Portfolio/Penguin, c2012. xiv, 274 pages. : Illustrations. ; Includes index The front line innovation factory -- Building the front line focused organization -- Starting at the top -- Teaching people to think -- Experiment to innovate on the front line -- Breaking down the hierarchy -- Investing in front line capability -- A never-ending process -- Corporate citizenship on the front line -- Conclusion. Customer relations. Management - employee participation. Organizational behavior. Corporate culture. Tichy, Noel M. BK