00640cam a2200193 a 4500952010200000999001500102020002200117050001500139245006000154250001200214260005200226300003900278500002000317650003500337650002600372700002100398700002000419942000700439  001040aGIMPAbGIMPAcREFd2015-04-10ePurchasel0oZ 711 REFp64574r2022-11-24w2023-02-23yBK  c1622d1622  a1563086247 (pbk.)00aZ 711bREF00aReference and information services :ban introduction /  a3rd ed.  aEnglewood, Colo. :bLibraries Unlimited,c2001.  axxiv, 617 pages :bIllustrations ;  aIncludes index. 0aReference services (Libraries) 0aInformation services.1 aBopp, Richard E.1 aSmith, Linda C.  cBK