00421cam a22001214a 4500020001500000050001700015100001900032245010600051260005700157300003900214500002000253650002600273  a013012853800aHD 30.2bTIW1 aTiwana, Amrit.14aThe knowledge management toolkit :bpractical techniques for building a knowledge management system /  aUpper Saddle River, NJ :bPrentice Hall PTR,cc2000.  axxvi, 608 pages :bIllustrations ;  aIncludes index. 0aKnowledge management.