Poister, Theodore H. <br/><br/>
Measuring performance in public and nonprofit organizations / 

 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2003. 
 - xxi, 289 pages :  Illustrations ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>078794999X (acidfree) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness - measurement.<br/>Nonprofit organizations.<br/>Public administration.<br/>Performance - measurement.
<br/><br/><label>LC Class. No.: </label>HD 58.9  / POI