00481cam a2200133 a 4500020001500000050001700015100001900032245011000051260003200161300003900193500002000232650004900252650004600301  a081440348400aHD 58.9bFIT1 aFitz-enz, Jac.14aThe 8 practices of exceptional companies :bhow great organizations make the most of their human assets /  aNew York :bAMACOM,cc1997.  aviii, 246 pages :bIllustrations ;  aIncludes index. 0aOrganizational effectiveness - case studies. 0aBenchmarking (management) - case studies.