TY  - BOOK
AU  - Fitz-enz,Jac
TI  - The 8 practices of exceptional companies: how great organizations make the most of their human assets 
SN  - 0814403484
AV  - HD 58.9 FIT
PY  - 1997///
CY  - New York
PB  - AMACOM
KW  - Organizational effectiveness - case studies
KW  - Benchmarking (management) - case studies
N1  - Includes index
ER  -