TY - BOOK AU - Kraut,Allen I. TI - Organizational surveys: tools for assessment and change T2 - Jossey-Bass business & management series, SN - 0787902349 (acidfree paper) AV - HD 58.9 ORG PY - 1996/// CY - San Francisco PB - Jossey-Bass Publishers KW - Organizational effectiveness - evaluation KW - Employee attitude surveys KW - Consumers - attitudes N1 - Includes index UR - http://www.loc.gov/catdir/description/wiley035/96007804.html UR - http://www.loc.gov/catdir/toc/onix07/96007804.html ER -