@book{1951,
	author = {DeLong, Thomas. and Nanda, Ashish.},
	title = {Professional services :},
	publisher = {McGraw-Hill/Irwin,},
	year = {c2003.},
	address = {Boston, Mass. :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/mh024/2002070132.html}
}