@book{2,
	author = {Rusaw, A. Carol,},
	title = {Leading public organizations :},
	publisher = {Harcourt College Publishers,},
	year = {c2001.},
	address = {Fort Worth :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy1401/00103173-d.html}
}