@book{2121,
	author = {Annacchino, Marc A.},
	title = {New product development :},
	publisher = {Elsevier Butterworth-Heinemann,},
	year = {c2003.},
	address = {Amsterdam :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/description/els031/2003051881.html}
}