Prushan, Victor H.

No-nonsense marketing : 101 practical ways to win and keep customers / - New York : John Wiley & Sons, Inc., c1997. - xviii, 282 pages : Illustrations ;

Includes and index.

0471157074 (paper : alk. paper)


Marketing - management.
Strategic planning.
Competition.
Customer services.

HF 5415.13 / PRU