Prushan, Victor H.
No-nonsense marketing : 101 practical ways to win and keep customers /
- New York : John Wiley & Sons, Inc., c1997.
- xviii, 282 pages : Illustrations ;
Includes and index.
0471157074 (paper : alk. paper)
Marketing - management.
Strategic planning.
Competition.
Customer services.
HF 5415.13 / PRU