@book{2212,
	author = {Heeks, Richard.},
	title = {Reinventing government in the information age :},
	publisher = {Routledge,},
	year = {c1999.},
	address = {London :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0649/98045760-d.html}
}