TY  - BOOK
AU  - Futrell,Charles M.
TI  - ABC's of relationship selling through service
SN  - 0072857056 (alk. paper)
AV  - HF 5438.25 FUT
PY  - 2005///
CY  - New York
PB  - McGraw-Hill/Irwin
KW  - Selling
N1  - Includes index
ER  -