@book{2704,
	author = {Evans, Alan. and Martin, Kendall.},
	title = {Technology in action /},
	publisher = {Pearson Education,},
	year = {c2012.},
	address = {Boston :                                                                                                                                                                                                                                                              },
	edition = {Complete, 9th ed.},
	note = {Includes index.}
}