@book{2787,
	author = {Fisher, Simon.},
	title = {Working with conflict :},
	publisher = {Zed Books,},
	year = {c2000.},
	address = {New York :},
	note = {Includes bibliographical references and index.},
	url = {http://www.loc.gov/catdir/bios/hol058/00043613.html}
}