01514cam a2200217 i 4500 9781843982562 Hd 5971 GEN Gennard, John. Managing employment relations / 5th ed. London : Chartered Institute of Personnel and Development, c2010. xi, 543 pages : Illustrations ; Includes bibliographical references and index. Previous edition: published as by John Gennard, Graham Judge, Tony Bennett and Richard Saundry. London: Chartered Institute of Personnel and Development, 2016. Chapter 01. Introduction -- Chapter 02. The concepts and processes of employment relations -- Chapter 03. The context of employment relations -- Chapter 04. Employment relations and the law -- Chapter 05. The global environment -- Chapter 06. Employment relations strategies, policies and change -- Chapter 07. Employee engagement -- Chapter 08. Managing employment relations -- Chapter 09. Employee representation -- Chapter 10. Employee involvement and participation -- Chapter 11. Managing workplace conflict -- Chapter 12. Managing workplace discipline -- Chapter 13. Managing employee grievances -- Chapter 14. Managing redundancy -- Chapter 15. The role of mediation in conflict resolution -- Chapter 16. Conclusion - Thoughts for the future. Personnel management. Industrial relations. Great Britain. Judge, Graham. BK lcc 0 0 lcc 0 GIMPA GIMPA REF 2012-10-17 Purchase 0 HF 5549 GEN 59078 2023-02-20 2023-02-20 BK 2856 2856