Gennard, John. creator Judge, Graham. text London Chartered Institute of Personnel and Development c2010 5th ed. monographic xi, 543 pages : Illustrations ; Chapter 01. Introduction -- Chapter 02. The concepts and processes of employment relations -- Chapter 03. The context of employment relations -- Chapter 04. Employment relations and the law -- Chapter 05. The global environment -- Chapter 06. Employment relations strategies, policies and change -- Chapter 07. Employee engagement -- Chapter 08. Managing employment relations -- Chapter 09. Employee representation -- Chapter 10. Employee involvement and participation -- Chapter 11. Managing workplace conflict -- Chapter 12. Managing workplace discipline -- Chapter 13. Managing employee grievances -- Chapter 14. Managing redundancy -- Chapter 15. The role of mediation in conflict resolution -- Chapter 16. Conclusion - Thoughts for the future. Includes bibliographical references and index. Previous edition: published as by John Gennard, Graham Judge, Tony Bennett and Richard Saundry. London: Chartered Institute of Personnel and Development, 2016. Personnel management Industrial relations Great Britain Hd 5971 GEN 9781843982562