@book{2895,
	author = {Adei, Stephen. and African Association for Public Administration and Management (Nairobi, Kenya)},
	title = {Towards an effective delivery of public services in Africa :},
	publisher = {AAPAM,},
	year = {c2006.},
	address = {Arusha :},
	note = {"Hosted by Government of United Republic of Tanzania."}
}