how organizations manage what they know Davenport, Thomas H. creator Prusak, Laurence. text Boston, Mass Harvard Business School Press c1998 monographic xv, 199 pages : Illustrations ; Includes index Organizational learning Information resources management Industrial management HD 58.82 DAV 0875846556 (alk. paper) http://lcweb.loc.gov/catdir/toc/97010781.html http://lcweb.loc.gov/catdir/toc/97010781.html