Baker, Sue. <br/><br/>
Principles of hotel front office operations / 

 - 2nd ed. 
 - London :  Thomson Learning,  c2000. 
 - viii, 325 pages :  Illustrations ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781844800902 1844800903 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.<br/>Hotelkeepers.
<br/><br/><label>LC Class. No.: </label>TX 911.3  / BAK