00532cam a2200193Ma 4500020001800000020001500018050001800033100001600051245005000067250001200117260004000129300003900169500002000208650003200228650002200260650001800282700001800300700002000318  a9781844800902  a1844800903 4aTX 911.3bBAK1 aBaker, Sue.10aPrinciples of hotel front office operations /  a2nd ed.  aLondon :bThomson Learning,cc2000.  aviii, 325 pages :bIllustrations ;  aIncludes index. 0aHotel front desk personnel. 0aHotel management. 7aHotelkeepers.1 aBradley, Pam.1 aHuyton, Jeremy.