Managing business process flows :  principles of operations management / 

 - 2nd ed. 
 - Upper Saddle River, NJ :  Pearson/Prentice Hall,  c2006. 
 - xiv, 340 pages :  illustrations ; 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0130675466 9780130675460 9780137128396 0137128398 0131854925 9780131854925 9780131676862 0131676865 0137128401 9780137128402 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Process control.<br/>Production - gestion.
<br/><br/><label>LC Class. No.: </label>TS 155  / MAN