TY  - BOOK
AU  - Anupindi,Ravi
AU  - Chopra,Sunil
AU  - Deshmukh,Sudhakar
AU  - Mieghem,Jan A.Van
AU  - Zemel,Eitan
TI  - Managing business process flows: principles of operations management 
SN  - 0130675466
AV  - TS 155 MAN
PY  - 2006///
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - Production management
KW  - Process control
KW  - Production - gestion
N1  - Includes bibliographical references and index
ER  -