@book{3330,
	author = {Ismail, Ahmed.},
	title = {Front office operations and management /},
	publisher = {Delmar Thomson Learning,},
	year = {c2002.},
	address = {Bangalore :},
	note = {Includes index.},
	url = {https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=70698}
}