Ismail, Ahmed. <br/><br/>
Front office operations and management / 

 - Bangalore :  Delmar Thomson Learning,  c2002. 
 - xix, 355 pages :  Illustrations ; 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0585415668 9780585415666 0766823431 9780766823433 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX 911.3  / ISM