@book{3482,
	author = {Kachru, Upendra.},
	title = {Production and operations management},
	publisher = {Excel Books,},
	year = {c2007.},
	address = {New Delhi :},
	note = {Includes index.},
	url = {http://digitale-objekte.hbz-nrw.de/storage/2008/05/20/file_55/2373428.pdf}
}