01097cam a2200205Mu 4500020001500000020001800015050002000033100001900053245004200072250001300114260003900127300003100166500002000197520055100217650002800768650001900796650003100815650002200846700002300868 a1292156651 a9781292156651 aHF 5718.2 bTHI1 aThill, John V.10aExcellence in business communication. a12th ed. aBoston [etc.] :PPearson ,cc2017. a671 pages.bIllustrations. aIncludes index. aFollowing in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this twelfth edition, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. (bron: pearsoned.co.uk). aBusiness communication. aUnited States. aCommercial correspondence. aBusiness writing.1 aBove, Courtland L.