Thill, John V. creator Bove, Courtland L. text Boston [etc.] c2017 12th ed. monographic 671 pages. Illustrations. Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this twelfth edition, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. (bron: pearsoned.co.uk). Includes index. Business communication United States Commercial correspondence Business writing HF 5718.2 THI 1292156651 9781292156651