Operations management : policy, practice and performance improvement / - Oxford : Butterworth-Heinemann, c2001. - 439 pages : Illustrations ;

Includes index.

Policy -- Preface to part 1; Introduction to operations management; Operations strategy; Innovation; Process; Practices -- Preface to part 2; Managing capacity/scheduling; Managing throughout; Managing quality; Managing projects; Performance improvement; Preface to part 3; Understanding and managing performance; Improving performance: tactics 1; Improving performance: tactics 2; World-class/future issues; Appendices.

075064995X 9780750649957


Production management.
Project management.
Industrial Management.

TS 155 / OPE