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  <titleInfo>
    <title>Operations management</title>
    <subTitle>policy, practice and performance improvement</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Brown, Steve.</namePart>
  </name>
  <name type="personal">
    <namePart>Blackmon, Kate</namePart>
  </name>
  <name type="personal">
    <namePart>Cousins, Paul</namePart>
  </name>
  <name type="personal">
    <namePart>Maylor, Harvey</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="text">Oxford</placeTerm>
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    <publisher>Butterworth-Heinemann</publisher>
    <dateIssued>c2001</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <physicalDescription>
    <extent>439 pages : Illustrations ;</extent>
  </physicalDescription>
  <tableOfContents>Policy -- Preface to part 1; Introduction to operations management; Operations strategy; Innovation; Process; Practices -- Preface to part 2; Managing capacity/scheduling; Managing throughout; Managing quality; Managing projects; Performance improvement; Preface to part 3; Understanding and managing performance; Improving performance: tactics 1; Improving performance: tactics 2; World-class/future issues; Appendices.</tableOfContents>
  <note>Includes index.</note>
  <subject authority="lcsh">
    <topic>Production management</topic>
  </subject>
  <subject authority="rvm">
    <topic>Project management</topic>
  </subject>
  <subject authority="">
    <topic>Industrial Management</topic>
  </subject>
  <classification authority="lcc">TS 155 OPE</classification>
  <identifier type="isbn">075064995X</identifier>
  <identifier type="isbn">9780750649957</identifier>
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