TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley B.
TI  - Quality management for organizational excellence: introduction to total quality
T2  - Always learning
SN  - 9781292022338
AV  - HD 62.15 GOE
PY  - 2014///
CY  - Harlow
PB  - Pearson Education Limited
KW  - Total Quality Management
N1  - Includes index
ER  -